Get in Touch With Us

Got a question about something you read on theholmesbrothers.com, spotted an error, or want to suggest a sportsbook we should look at? This page tells you how to reach us and what we can (and can't) help with.

How to Reach Our Team

The best way to contact us is by email at [email protected]. We read everything that comes in and try to reply within a couple of working days. Adding a short subject line about what your message concerns helps us route it to the right person faster.

We are an independent review and comparison site. We do not manage accounts, process deposits or withdrawals, or resolve disputes with any sportsbook. If your message is about a specific issue with a bet, a bonus, or a withdrawal, the fastest path is always the operator's own support channel — we can point you in the right direction, but we can't intervene on your behalf.

What We Can Help With

• Content questions — If something in one of our reviews or comparisons is unclear, ask us to explain it further.
• Corrections — Bonus terms, rollover requirements, and payout details change on the operator side. If you've noticed something on our pages that looks out of date, we want to know so we can verify and update it.
• Coverage suggestions — If there's an offshore sportsbook, market, or banking method you think we should review or explain, tell us.
• General feedback — Positive or critical, it helps us keep the site useful for the next reader comparing offshore books.
• Responsible gambling concerns — If you or someone you know is struggling with betting, say so in your message. We'll point you toward support resources, and we'd also encourage you to contact the National Problem Gambling Helpline at 1-800-GAMBLER.

What We Can't Help With

Because we don't operate any of the sportsbooks listed on this site, there are some things that fall outside what we can do:

• We cannot access, verify, or change details of your account at any operator.
• We cannot speed up a withdrawal, waive a rollover requirement, or override a sportsbook's own terms.
• We cannot offer legal or tax advice — for questions about whether offshore betting is permitted where you live, or how winnings should be reported, speak with a qualified attorney or tax professional in your state.
• We cannot confirm licensing status beyond what's published on an operator's own site, since offshore books are licensed outside the US (commonly in jurisdictions like Curaçao, Panama, or Costa Rica) and are not regulated by any US state gaming authority.

What Happens After You Write to Us

A real person reviews every message — there's no auto-reply standing in for an actual answer. We aim to respond within a couple of working days, though it can take longer during busier stretches. If your question relates to one of our comparison pages, such as our roundup of trusted non-GamStop casinos, let us know which page you mean so we can check the details you're asking about directly.

Before You Get in Touch About a Specific Book

If your message concerns a particular sportsbook's odds, payout speed, or bonus terms, a quick look at that operator's own help section or live support usually gets you a faster answer than reaching out to us first. Our role is to compare and review offshore sportsbooks — coverage, pricing, banking options, verification requirements, and reliability — so operators can make informed decisions before signing up. We're not a substitute for an operator's customer service team once you have an account.

Eligibility and Responsible Betting

Everything on theholmesbrothers.com is intended for readers of legal betting age in their jurisdiction — 21 and over in most US states that permit sports betting, though minimums vary. Offshore sportsbooks sit in a legal grey area for US bettors: they operate under licenses issued outside the United States and are not regulated by any US state, meaning the player protections that apply to licensed domestic operators — segregated funds, formal dispute resolution, guaranteed payouts — do not apply here. Check your own state's laws before signing up anywhere, and never bet more than you can afford to lose. If gambling stops being fun, free help is available through the National Problem Gambling Helpline at 1-800-GAMBLER.

Thanks for taking the time to read this far — we'd rather you understand exactly what we can offer before you send that first message. Whether it's a correction, a question, or just feedback on how we could cover things better, we're glad to hear it.